Terms & conditions
Please make a note of the below points regarding our booking, cancellation and refund policy:
Classes must be booked in advance through the site or MINDBODY app.
All refunds will be in the form of credit to your MINDBODY account.
Cancellations for classes must be made a minimum of 4 hours before the start in order to receive a full refund in the form of credit on the MINDBODY account. Late cancellations and absentees will lose their session credit.
Class passes are valid for the specified period after the date of the first class taken. Passes are non-refundable and non-transferable. A one month extension pass is available to purchase and can be used only once per pass.
Occasionally teachers change at short notice, no refunds will be given if a cover teacher is available.
We ask for students to arrive at least 5 minutes before the start-time so as not to disturb others. Teachers will be on site at least 15 minutes before the class begins Please note if you are late and the door is locked you will not be allowed entry to the class and no refunds will be offered.
Workshops have a 3-day cancellation period. Any cancellations made after this time will not be refunded. In certain circumstances it is possible to transfer your place to someone else please email firstname.lastname@example.org and we will see if it is possible. Cancellations are to be made via our online booking system only. No cancellations can be accepted by email or telephone.
Private Classes must be booked and paid for 48hours in advance. They have a 24hr cancellation policy. Any cancellations made after this time will not be refunded. All cancellations should be made via email.
Bind accepts no responsibility for items brought into the studio.
Please check that you are signed up for cancellation & waitlist notifications on your MINDBODY account and that emails do not go into your spam folder. We do not accept responsibility for missed communications.